Frequently Asked Questions

 

How long do items take to ship?

Items are typically shipped within 5-7 business days. Pre-order items may take up to 14 business days to be delivered. The Knitwear Edit is currently all pre-order. 

 

Return & Exchange Policy

Return Policy:

• Returns are not allowed, only exchanges.

Exchange Policy:

Items can only be exchnaged if:

• They are unworn. Worn items will NOT be accepted.
• The tag is still attached to the item.
• The request for exchange is made within 48 hours of item arrival. 

 

How do I get in contact?

You can contact us via @Kult.eg on Instagram.