THE KULT KODE

 

Dear KULT Members, 

The following are a list of policies that we expect all members to abide by. 

 

How long do items take to ship?

Items are typically shipped within 3-5 business days. Pre-order items may take up to 14 business days to be delivered. 

 

Return & Exchange Policy

Return Policy:

  • Returns are only allowed if the courier is still outside. In this case, you just pay shipping fees.
  • Once the courier has left, only exchanges are allowed. 

Exchange Policy:

Items can only be exchnaged if:

  • They are unworn. Worn items will NOT be accepted.
  • The tag is still attached to the item.
  • The request for exchange is made within 48 hours of item arrival. 

 

How do I get in contact?

You can contact us via @Kult.eg on Instagram or via email at shopkult-eg@gmail.com