THE KULT KODE
Dear KULT Members,
The following are a list of policies that we expect all members to abide by.
How long do items take to ship?
Items are typically shipped within 3-5 business days. Pre-order items may take up to 14 business days to be delivered.
Return & Exchange Policy
Return Policy:
- Returns are only allowed if the courier is still outside. In this case, you just pay shipping fees.
- Once the courier has left, only exchanges are allowed.
Exchange Policy:
Items can only be exchnaged if:
- They are unworn. Worn items will NOT be accepted.
- The tag is still attached to the item.
- The request for exchange is made within 48 hours of item arrival.
How do I get in contact?
You can contact us via @Kult.eg on Instagram or via email at shopkult-eg@gmail.com